Our Story: Advancing Healthcare Through AI

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Our clinical team collaborating with AI researchers to transform healthcare delivery

Our Mission & Vision

Founded in 2018 by healthcare veterans and AI pioneers, DeepMed [+] was born from a simple observation: clinical documentation contains invaluable insights that remain trapped in unstructured text.

Our mission is to liberate these insights through ethical AI, empowering healthcare providers to focus on what matters most—patient care—while our platform handles the complex data analysis, coding, and administrative workflows.

Today, we serve over 200 healthcare organizations across North America and Australia, with a singular vision: to create a world where every clinical decision is informed by comprehensive, real-time intelligence.

200+
Health Systems
40%
Avg. Time Saved
98.7%
Accuracy Rate

Our Core Values

These principles guide every decision we make and every line of code we write. They reflect our commitment to healthcare professionals, patients, and the future of medicine.

Clinician-First

Our solutions are designed by clinicians, for clinicians. We prioritize real-world usability over technical complexity.

Ethical AI

We believe AI should augment human expertise, not replace it. Our transparent models empower clinicians with explainable insights.

Patient-Centric

Every innovation we pursue must ultimately improve patient outcomes, safety, and experience.

Continuous Innovation

We relentlessly evolve our platform based on clinical feedback and emerging healthcare challenges.

Our Journey

Key milestones in our evolution from a research project to a trusted healthcare AI partner serving organizations across two continents.

2018

Foundation & Research

DeepMed [+] founded by Dr. Sarah Chen (former Chief of Medicine at Toronto General) and AI researcher Dr. Michael Reynolds. Initial NLP models trained on de-identified clinical datasets.

2019

First Clinical Deployment

Pilot program launched with Vancouver Coastal Health, reducing coding backlogs by 35% while maintaining 99.2% accuracy in ICD-10 code suggestions.

2020

Telehealth Expansion

TeleDoctor™ platform developed in response to pandemic needs, enabling secure virtual care with integrated clinical documentation for 50+ clinics.

2022

Australian Market Entry

Expanded operations to Australia with Royal Melbourne Hospital as founding partner, adapting platform for ICD-10-AM and Australian healthcare workflows.

2024

Enterprise Platform Launch

Unified DeepMed [+] platform launched with Ribbons™ Analytics and Doc Safe™, serving 200+ healthcare organizations with comprehensive clinical intelligence.

2026

Next Horizon

Developing predictive sepsis detection models and expanding into population health management with real-world evidence generation capabilities.

Leadership Team

Our leadership combines decades of clinical experience with cutting-edge AI expertise—ensuring our solutions solve real healthcare challenges.

Dr. Sarah Chen
Chief Medical Officer

Former Chief of Medicine at Toronto General Hospital with 20+ years clinical experience. MD from Harvard Medical School.

Dr. Michael Reynolds
Chief AI Officer

PhD in Machine Learning from Stanford. Former lead researcher at Google Health. Published 50+ papers on clinical NLP.

Jennifer Torres
CEO & Co-Founder

25+ years healthcare administration leadership. Former VP of Operations at Mayo Clinic Health System. MBA from Wharton.

Our team of 85+ professionals includes clinicians, data scientists, engineers, and healthcare operations experts—all dedicated to advancing healthcare through responsible AI innovation.

Join Our Team →